Medical Affairs & Marketing Compliance

What is Medical Affairs & Marketing Compliance?

Medical Affairs focuses on communicating science to various customers and stakeholders in the pharmaceutical industry. In the ever-evolving world of science, the need for complex information to be communicated in a clear and knowledgeable manner is extremely important. Therefore, it requires specific expertise and skills to be able to communicate science between different stakeholders. 



Medical Information 

Biocodex PhaMe Medical Information Service ensures the safe and effective use of healthcare products for patients and consumers. We support healthcare professionals with their information needs and assist pharmaceutical companies in complying with regulatory requirements. 

Our comprehensive Medical Information Service at Biocodex PhaMe includes: 

  • Medical Inquiry Handling 
  • Adverse Event Management 
  • Product Quality Complaints 

As medical information specialists, we provide scientifically balanced and accurate responses tailored to the needs of patients, consumers, and healthcare professionals. We also address verbal and written inquiries through appropriate communication channels, serving customers in the Nordic and Baltic countries. 

Beyond the basics, we offer additional support tailored to your specific requirements. PhaMe medical information specialists have the knowledge and experience to assist with content management solutions, create medical literature reviews, and support other extended medical information services. 


Marketing Compliance 

At Biocodex Phame we ensure the compliance of promotional and non-promotional materials and events with applicable laws, regulations and guidelines as well as your company procedures. We provide legal, medical and regulatory review and approval for all types of materials covering medicinal products, food supplements, medical devices and cosmetics. We offer full review and approval process or on-demand consultancy for tricky cases based on your needs.  


Marketing Compliance & Medical Training 

Training is essential in keeping up to date on daily work with marketing compliance e.g. in creating materials, meeting health care professionals or organizing events. As Medical Service Specialists we offer marketing compliance or medical training for example to new employees about latest updates or refreshment training to all personnel working with marketing materials.  


Support for medical events 

At Biocodex Phame our Medical Service Specialists plan and carry out medical events by assisting and reviewing the creation of activities and materials such as finding and contacting key opinion leaders, organizing advisory boards or round-table discussions, creating materials for the events and compiling reports.

In lack of own medical advisor, we can provide help in any medical events keeping them non-promotional.  


Product launch and current therapy area support 

At Biocodex Phame our MedRadar service allows to gain a competitive advantage by reviewing scientific publications and competitor products. This will help to stay at the forefront and provide you with a timely interpretation of your product based on new research and local treatment practices.  

We provide this service for product launches and critical products as well as to support the local medical function. MedRadar is particularly useful for Product/Brand Managers, pharmaceutical representatives, and Key Account Managers. 

We can offer local guideline and therapy area evaluation, competitor product assessment, target group definition and medial event support. In addition, we offer latest publication summary on-demand or as ongoing service compiling the relevant information from scientific journals and national treatment guidelines. Whether a product launch or new study publication, Biocodex Phame Medical Service Specialists can provide you medical training.